SEN. Paolo Benigno Aquino 4th on Friday urged the government to protect over 1.4 million BPO (business process outsourcing) jobs from impending threats, including automation and the new reform law.
Aquino said experts have identified three major threats to jobs in the BPO sector: artificial intelligence (AI), the Tax Reform for Acceleration and Inclusion (Train) law, and the shifting economic policies of other countries.
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