Second of two parts

As I sauntered to the waiting area, I asked the people leaving Window 4 – where the licensee’s photo is taken, the official signature electronically rendered and the biometrics of all fingerprints recorded, the (official receipt) OR issued and the card given – how long it had taken. Mr. LR012 took four hours. Mr. LR024 took five. These guys had been there since the office opened in the morning. And it was already around 2:30 in the afternoon.

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