REY ELBO

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THE CEO of one medium-sized enterprise woke up one morning to a serious management issue. Without taking his breakfast at home, he rushed to the office and convened a meeting with his department heads. His number one concern: labor productivity — a basic issue often ignored by corporations that are…

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READING and analyzing management reports from an executive chair is more often disastrous. The higher you go up the corporate totem pole, the farther you get away from what’s happening on the ground, or the shop floor, or the back room. Revenues may be trending toward their peak with no…

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SUPPOSE you’re down with only two candidates in your shortlist for the vacancy of a high-paying job as manager of a company’s sales and marketing department, both of them women. Julie is a look-alike of American actress Scarlett Johansson. Standing 5’7 tall, she exudes more than a pleasing personality. The…

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I have been trying, for the longest time, to understand what makes management consultants popular with clients, and I am talking about clients who may be blinded by a baseless perception of a consultant’s “star quality.” So, what blinds them? Assuming all things being equal and that all consultants have…

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HAVE you ever noticed this human tendency to imitate others under certain circumstances? I’m sure you have experienced aping people several times, or behaving the same way other people do in a given situation. When you see people looking up, for instance, by reflex you’d also look up to see…

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WHICH one you should prioritize – quality or productivity? Take this question for a moment that has failed many self-proclaimed quality and productivity “experts” for their discourse resulting in clear, but incorrect answer. Here’s the instruction: Your answer should be either be “quality first” or “productivity first” with no conditions…

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IF economists, psychologists and social scientists insist that money can’t buy happiness, then why do lawyers, government bureaucrats, and politicians claim otherwise? That’s because it’s more comfortable for the latter to cry inside their mansions and luxury vehicles than in jail. Or is it? When I was a child, I…

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IT’S not what you think. It’s not about the flesh, but a lesser known approach to motivating people to do their best in practically everything. Let me explain it with this example that I use in testing the interest level of my students. Imagine a 23-year old late-blooming male student…

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IF OLD AGE is irrelevant, at least according to the Anti-Age Discrimination Act, then why do people and organizations make a fuss over young workers and how they should be managed differently in the workplace? Millennials, who comprise Generation Y, are those born between the 1980s and 1990s and are…

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LAST WEEK, I wrote about the “foot-in-the-door” technique that is often used by people, although many do not realize it is called by that name. Today let me tell you about a related business technique called “door-in-the-face.” Imagine this: your neighbor, who is planning to have a week-long holiday somewhere,…

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