• Ayala Corp. ventures into retail medical clinics


    Ayala Corp. has ventured into retail medical clinics catering to middle class patients in a bid to boost its growing healthcare portfolio.

    Paolo Borromeo, head of Ayala Corporate Strategy and Development Group, on Tuesday said they were looking at opening 100 stand-alone FamilyDoc clinics across the country over the next three years.

    “We have actually opened two retail clinics already as our pilot projects – one in Las Piñas and another one in Imus, Cavite. We are still in the experimental stage,” Borromeo said.

    FamilyDoc, whose business model is patterned after those in the US, India, and Indonesia,
    will serve as a one-stop-shop medical clinic, pharmacy, diagnostics unit and blood laboratory, Borromeo said.

    The retail clinic is part of Ayala Healthcare Holdings Inc., a wholly owned subsidiary of Ayala Corporation, along with Generika Drug and QualiMed.

    Borromeo said each retail clinic would have a convenience store, with the FamilyMart chain fulfilling this role.

    “The retail clinic aims to cater to the middleclass, as we noticed that there is an underinvestment in this sector when it comes to their primary healthcare needs,” Borromeo noted.

    A FamilyDoc clinic will have a floor area of 100 square meters and an estimated cost of P6 million to P7 million.

    “The retail clinic will be open from 7 a.m. to 9 p.m., with five healthcare professionals in two shifts, each shift comprising of one physician, two registered nurses, a licensed lab-technician and a pharmacist,” Borromeo said.

    Ayala Corp. is also contemplating on whether to open for franchise the new venture to medical doctors who may be interested.

    At present, the company has seven operational QualiMed clinics in Manila, Batangas, Iloilo City and Quezon City.

    Last July, the Ayala group acquired a 50 percent stake in the Generika Group, one of the pioneers in the retail generic medicines with over 500 stores nationwide.


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