Balikbayan box shipping and DTI-PSB roadshow

Dear Consumer Power,

I am a Filipina working as a waitress in Dubai for over five years now. Last month, I sent a balikbayan box to my family in Cotabato. The package contained two mobile phones, eight watches, stuffed toys, a pair of shoes, and a backpack where I hid inside its pocket a pair of earrings and necklace. When my family received the parcel, the number of items inside it did not add up to what was asserted in the packing list. We contacted the shipping company to report the problem and told them that we are suspecting that the balikbayan box had been pilfered.