As taxpayers experienced difficulties in filing their income tax returns online, Malacañang on Saturday urged the Bureau of Internal Revenue (BIR) to “refine” the changes it has introduced so as not to burden taxpayers.
In a radio interview, deputy spokesman Abigail Valte said the BIR should “refine the system” to see how it can better serve taxpayers.
“We’re quite sure that the BIR will be refining the system as we go along to see how it can better serve the influx of taxpayers, especially as tax filing deadline nears,” Valte said.
Taxpayers who will file a “No Payment” Return with the BIR must refile electronically on or before June 15 to avoid penalties. But many of them had complained of the BIR’s Internet-based e-filing system.
Valte said there may be issues “whenever there’s a relatively new system introduced.”
But she said Malacañang will defer to BIR Commissioner Kim Henares in addressing these concerns.