IN a session during the Management Association of the Philippines annual general meeting this week, Rainerio Borja, who is the treasurer of the Information Technology and Business Process Association of the Philippines (IBPAP), discussed some of the alarm stakeholders in the Business Process Outsourcing (BPO) industry are feeling toward the unpredictability of policy under the Philippines’ own President Rodrigo Duterte, and especially Donald Trump, the US president-elect who will formally take office in a little less than two months.

The BPO industry is right to be alarmed, particularly about Trump, who has vowed to “bring back jobs to the US” and curb the practice of offshoring, as well as to some extent Duterte, whose foreign policy focus so far has been to turn away from the US, the biggest source of the Philippines’ BPO sector.

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