THE country’s information technology and business process management (IT-BPM) industry, widely known as the business process outsourcing (BPO) sector, is diversifying its growth to the provinces toward 2022.
Benedict Hernandez, chairman of the Executive Committee of the IT and Business Process Association of the Philippines (iBPAP), told reporters after a briefing on Wednesday that the industry is targeting a 50-50 distribution of BPO companies within and outside the Metro Manila by 2020.
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