BPOs drive mixed-useproperty projects – JLL

The rapid growth of the country’s voice business process outsourcing (BPO) industry in recent years is driving local property developers to create more mixed-use projects to cater to the needs of this growing market, global real estate consultancy firm Jones Lang Lasalle (JLL) said.

After recording a compounded annual revenue growth of 20 percent in the last five years, the country’s BPO industry targets revenue to further grow to $21.3 billion by end-2015 while the number of full-time employees is also seen increasing to 1.18 million at the end of this year from 1.03 million in 2014.