The second quarter of 2013 unleashed thousands of potential new hires into the work force. Among the top employers in the Philippines that provides job opportunities is the business process outsourcing (BPO) industry, which steadily continues to grow. Reports released by the Department of Transportation and Communications (DOTC) in early 2012 revealed that the Philippines had already dislodged India as the top provider of the BPO industry, with a record of “350,000 call center agents in 2011 compared to the 300,000 of India,” the DOTC data showed.

One company that aims to accommodate the rising demand for BPO services is the Customer Contact Channels (C3), a global BPO company, which seeks to be the most refreshing contact center provider fueled by the expertise, experience and stability of its founders and officers.

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