As deliveries of packages and parcels from overseas Filipinos surge in time for the Christmas season, the Bureau of Customs (BOC) has launched an online tracker that will enable recipients of Balikbayan boxes to check on the status of their packages.
“This is our way of helping our kababayan [countrymen] find their boxes when they encounter problems. We have received several complaints from OFW [overseas Filipino worker] families blaming BOC for lost boxes. With this tracker, the public will not be given the runaround by people responsible for delivering their Balikbayan boxes,” Customs Commissioner John Sevilla said.
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