Royal Cargo Combined Logistics Inc. (RCCLI) is taking a leap toward cloud services as it moves its email infrastructure to the leading independent provider of information technology (IT) services in the Philippines, DataOne Asia.
“It’s always good to have your email up already as soon as you are connected to the Internet,” said Abet Cabungcal, vice president for Global IT at RCCLI.
He added that, “Support is really a big deal for executives. With the help of DataOne, it feels like I have an additional in-house IT team.”
The company said that the transition is expected to improve Royal Cargo’s communications requirements that are essential to connect to customers and partners from across different countries.
In the last 30 years, RCCLI has grown its services to become an end-to-end logistics operator. It has expanded its service infrastructure outside the Philippines with facilities in Vietnam, Hong Kong, Cambodia, Singapore, Germany, the United Kingdom, Palau, Guam and China. Work never stops at RCCLI, 24/7. With its increasing visibility across multiple locations, as well as constant communication needs, RCCLI has felt the pressure of increasing complexity of interaction not just between facilities but also with clients.
Email remains to be an important communications platform for the company, as executives need access to their email anytime for them to achieve customer satisfaction.
DataOne addresses RCCLI’s needs with CloudSecure, its most reliable, secure, convenient and most comprehensive cloud-based business productivity and communications service. CloudSecure comes with expert, round-the-clock support, and can accommodate the needs of Philippines-based companies of any size.
Full access to email
RCCLI’s utilization of DataOne’s highly secure, affordable and efficient cloud-based infrastructure will ensure RCCLI’s executives to have full access to their email anytime and anywhere.
The company also said that the RCCLI had previously used a different service provider for their email service. However, RCCLI needed a more robust, reliable and cost-efficient solution that can be flexible with their growing requirements. This eventually brought RCCLI to seek the expertise of DataOne.
After signing up with DataOne, RCCCLI have seen improvements in communications between executives as well as customers. In particular, Cabungcal said that the company has seen increased productivity among its internal IT staff.