DHL taking advantage of SME growth

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The world’s leading express services provider, DHL Express Philippines, sees potential growth in the Philippines in terms of economy because of small and medium enterprises (SMEs).

“Over the two years, we shifted our growth in SME, so recently we go partnered with GoNegosyo, so we want to leverage and gain more growth in SME,” said Nurhayati Abdullah, country manager, DHL Express Philippines.

She added that, “So we see more growth for SME this year and we see that growth for two years.”

“What we do is we bring in goods from abroad, sometimes they produce samples and we help them out the goods to some potential customers, and sometimes we also helped them ship their finished goods,” Abdullah said.


The official also said that, “We have customers in Cebu, making accessories, sometimes we have customers making a sports jersey for US Colleges, so different type of goods for SME, mostly outbound for US, Asia and a bit of Europe.”

The company said that it is now the market leader, with a 50-percent share.

“Over 50 percent, because we haven’t done our market survey over two years now, but just a rough estimate we are confident we own over half of the market share,” Abdullah said.

Earlier, DHL Express teamed up with GoNegosyo, a local SME organization, to help small and medium enterprises expand their businesses overseas more efficiently.

DHL also said that it investing P25 million for its expansion plans in the country.

The company said that despite uncertain economic times, SMEs have remained resilient.

Also, DHL has created 30 service points and service centers in the Philippines, and this resulted in partnerships with local service providers, totaling 190 points of sale.

The company said that among these are W Express (the domestic partner of DHL Express in the country) and PHLPost, with whom DHL creates ways to provide Filipinos with fast and reliable ways to send heavier parcels and packages to more countries abroad.

“ And we have a very good momentum for next year,” Abdullah said.

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, DHL provides solutions for an almost infinite number of logistics needs.

The company is part of the world’s leading postal and logistics Group, Deutsche Post DHL, and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight, and DHL Supply Chain.

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