MIANYANG: Ordering an unnecessary pacemaker, urging a woman to be hospitalized for a sore throat—a doctor’s allegations of corruption spotlight troubles so endemic in China’s healthcare system that patients frequently turn violent.
Lan Yuefeng, a former hospital ultrasound chief, ignited fury when she accused her hospital of exploiting the sick by routinely overprescribing medicine and treatment.
“I think it’s pretty common, and I think it’s really sad,” she told Agence France-Presse.
Lan was put on leave two years ago but has continued showing up to work in Mianyang, in the southwestern province of Sichuan, earning domestic media attention and the nickname “corridor doctor.”
But her colleagues have ostracized her, going on strike to protest her dragging down the state-run facility’s reputation and voting this month that she should be dismissed.
Yet ordering excess drugs and treatment, and taking bribes from patients and drugmakers, are open secrets in China’s over-burdened health sector.
The failings of the system provoke so much anger that reports routinely emerge of patients attacking and killing medical personnel.
In April, a 45-year-old man unhappy with his circumcision stabbed a doctor to death in the eastern province of Jiangsu. Three months earlier a man was sentenced to death for killing an ear, nose and throat specialist in neighboring Zhejiang.
Nearly two-thirds of hospitals reported violence between patients and healthcare providers in 2012, up from about half five years earlier, domestic media cited the China Hospital Association as saying last year.
Hospitals each averaged 27 incidents against staff, from threats to killings, up from 21 over the same period, it said.
Meanwhile, 80 percent of Chinese said accessing a doctor was hard and 95 percent said care was expensive, the Horizon Research Consultancy Group found last year.
The costs are rising partly because hospitals depend on selling drugs and medical services for nearly 90 percent of their income, said Yanzhong Huang, a senior fellow at the Council on Foreign Relations in the US and author of Governing Health in Contemporary China.
“There’s a strong incentive for the healthcare providers to provide over-treatment, over-service, in order to maximize revenue,” he said.
“To them this is just like a routine,” Huang said, adding that Lan was unique in being “so public and so persistent”.
Her turning point came when she reviewed the case of a 53-year-old man due to have a pacemaker installed in 2009, but could find no need for it, she said.
Doctors in the Mianyang People’s Hospital—including her —had long followed such practices, said Lan, who is in her early 50s.
“I couldn’t do it anymore. I had been sticking with it, keeping on. I was compromising. I was lowering my ethical standards,” she said.
But when Lan went public, her colleagues reacted furiously at what they saw as a threat to their livelihoods. “You let this patient leave, do you want to ruin this hospital?” she recalled being asked.
The hospital has attacked Lan’s motives, saying in a statement that it put her on leave for refusing to carry out her duties, and was trying to reach a compromise for her to return to work.
It did not address her corruption allegations, but said she complained to local authorities 42 times and received 24 replies.
A municipal inquiry could not confirm her accusations, domestic media reported, although the hospital director was put under investigation. AFP