Globe Telecom has blocked almost two million spam and scam text messages following the implementation of an automated filtering system that keeps its customers from receiving unwanted messages.
“The filtering system that we have put in place can be reconfigured to address the kind of spam and scam messages that goes through our network,” said Joel Agustin, Globe senior vice president and head of service management division, network technical group.
Agustin said the filtering mechanism, which prevents the transmittal of spam messages to mobile devices, now covers more than 70 percent of the company’s 2.1 million postpaid customers.
Globe deployed the automated filtering system in August to rid its network of spam and scam messages.
Agustin said the volume of spam messages blocked by the network filtering system averages about 50,000 per day, reaching a peak of more than 117,000 a day in early October when a large number of its postpaid customers were integrated into the filtering system.
“While the filtering system seems to be working well as a deterrent in the transmittal of spam and scam messages, our technical team continues to design and develop mechanisms that will substantially rid the network of such irritating messages,” Agustin said.
Agustin added that mobile numbers that are identified to be a constant source of spam and scam messages will be disconnected from service.
So far, more than 1,600 numbers have been cut off from service for this reason. This means that voice, SMS and data services will not be available to these numbers. Service restoration will only be undertaken if the users contest the move and show proof they are not text spammers. Rosalie C. Periabras