With the growing access to Internet connectivity in the Philippines, based on 2012 estimates, Globe Telecom Inc. makes use of social media to help deliver its services.
Because of this, Globe was given an Award of Excellence during the recent Quill Awards for its innovative Talk2Globe customer engagement channel, a deliberate and strategic endeavor that harnessed the power of the social media and enabled the telecommunication company to build a lasting relationship with its subscribers.
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