“It was an amazing event organized between Globe and Voxeo Labs, the energy from the developers was intense, and the level of innovation astounding. In a few hours of coding, we saw demos with everything from a voice-based event management system to an app that reads you the latest posts from Reddit.com,” said Jose de Castro.
“We’re very happy with the event, it was a great success, demonstrating the creative talent of the Philippines with voice APIs. Our previous voice API was very difficult to deploy so we decided to look for other ways and found the solution with Voxeo Labs through their platform called Tropo which is very easy to use,” said Greg Igaya, head of Globe Strategic partnerships and innovation for Digital Media.
Other demoed apps included a student/teacher scheduling system, real-time currency converter, and a customizable survey app running on Heroku.
The functionality exposed by the voice API includes:
Make a Call : An application which dials a sip address or better yet an actual phone number. Calls to more than one number or sip address can also be made with just two lines of code.
Call Control : With the API, a call can be routed to another phone number or sip address, it can be rejected without even answering or even have other callers join in for a conference call.
Speech Recognition: Not just the tone touch input. The API gives the caller the capability to talk back to the application by simply telling the API what the expected words are as the valid answer.
Recording : Going beyond speech recognition, the API has the capability to transcribe the caller’s responses to text and have it saved to a database, or even record responses in part or whole as audio files.