Sky Cable Corp., a Lopez-led cable television service provider, has said GMA Network’s complaint regarding the disruption in broadcast signals to households during its hit segment within the noontime show Eat Bulaga is “a malicious accusation” and “is without basis.”
In a statement on Friday, SkyCable said it is not intentional for the cable TV service provider to disrupt GMA 7 signals when the top-rating Eat Bulaga segment “KalyeSerye” goes on air.
“It has always been our primary aim to be at par with global standards and innovations in bringing world-class entertainment to every Filipino home. The complaint of GMA 7 with the National Telecommunications Commission (NTC) last August 25 regarding shortchanging of our SkyCable subscribers via irresponsible acts is a malicious accusation and is without basis,” the company said.
“If there were service interruptions that inconvenienced some of our subscribers, these were isolated and would have affected other channels, not only GMA 7,” it added.
The 25-year old cable TV service provider said it is willing to cooperate with the NTC for any investigation that the commission may wish to do regarding the incidents.
GMA Network on Tuesday filed a complaint with the NTC against SkyCable and urged the regulator to immediately act on the matter for the benefit of SkyCable subscribers “who are being short-changed through the irresponsib e acts of their service provider.”
It pointed out that the complaints coming from viewers with social media access indicated that SkyCable subscribers in Metro Manila, Cavite, Bacolod City and Iloilo are mostly affected.
Subscriber complaints spoke of “apparent sabotage’ perpetrated by SkyCable” — given that the cable TV service provider is owned by the Lopezes, who also owns GMA 7’s rival network ABS-CBN.