GMA Network on Tuesday asked the National Telecommunications Commission (NTC) to investigate the complains lodged by subscribers of SkyCable for supposedly disrupting the signal while Eat Bulaga and its Kalye-serye AlDub segment was airing earlier this month.
In a five-page letter dated September 17, 2015, GMA Senior Vice President for Engineering Engr. Elvis Ancheta and GMA Vice President for Legal Affairs Atty. Lynn Delfin maintained that the signal disruptions were “irresponsible acts” on the part of SkyCable.
The Network noted that the signal loss and degradations were confined to SkyCable Ch.12 [GMA-7] and excluded other channels.
There is basis to believe that the signal disruptions were effected in order to reduce the viewership level of GMA/Eat Bulaga, which has enamored millions of viewers with its phenomenal AlDub/Kalye-serye segment resulting in the program’s very high ratings.
On September 19, the Kalye-serye featuring the split-screen romance of Alden Richards and Maine Mendoza, aka Yaya Dub, scored another record-breaking feat on Twitter with over 12 million tweets generated for the hashtag #ALDUBMostAwaitedDate in a span of 24 hours – a testament to the Kalye-serye and AlDub’s unparalleled success.
In its latest letter to the NTC, GMA presented numerous complaints that were submitted via email, as well as messages posted on GMA’s official Facebook page and viewer feedback through the GMAs hotline.
The network also submitted a DVD copy of a recorded video from a complainant from Pasig City, showing the absence of GMA’s signal on SkyCable Channel 12 while Eat Bulaga was airing on September 10, 2015, and while its competing program can be seen on SkyCable Channel 8, which the viewer described as “sinasabotahe ng SkyCable.”
GMA requested the commission to investigate the complaints of subscribers and take the appropriate administrative action against SkyCable.
Another complaint filed with the NTC on August 25, 2015 also sought the commission’s help on the matter.
GMA Network’s August rating showed that the AlDub segment was the top Kapuso program in all areas.
The Network continued to rule the afternoon daypart ratings under the National Urban Television Audience Measurement (NUTAM) with 42.9 percent, 11.3 points ahead of ABS-CBN’s 31.6 percent and 35.4 points ahead of TV5’s 7.5 percent.
GMA also significantly reduced the lead of its closest competitor in total NUTAM day ratings with its 35.2 percent rating.
Relative to the competition, the majority of the top regular programs that entered the NUTAM list from Urban Luzon and Mega Manila were from GMA.
The country’s longest running noontime show, Eat Bulaga, was driven by the phenomenal success of its AlDub/Kalye-serye segment, which led the roster of Kapuso shows across all areas.
As of press time, SkyCable could not be reach for comment.