GrabTaxi invests $4M in app for passenger security

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GRABCAR, a private car booking system accessed through one of Southeast Asia’s leading transport mobile apps GrabTaxi, recently invested $4 million in ensuring passenger safety as it nears full accreditation with the Department of Transportation and Communications (DOTC).

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The DOTC recently announced that a new classification for ridesharing services such as GrabCar and rabCar is now moving toward full DOTC accreditation under the Transportation Network Companies (TNC), a platform to connect passengers to drivers with private cars.

“GrabTaxi has been working with the LTFRB since day one of its operations and has been collaborative with us on the drafts on the policy on the Transportation Network Companies,” said LTFRB executive director Atty. Roberto Cabrera.

Safety is paramount to the company. Users will be reassured to know that GrabCar adheres to the same strict safety standards of GrabTaxi, with the focus on its three pillars of safety, convenience and speed.

“We must continue to ensure that our safety standards are not compromised. This is why we’ve hired Yiling Kok as our regional head of safety, and will continue to set aside funds and resources for safety and security,” GrabTaxi Group chief executive officer Anthony Tan said.

“Yiling spent 11 years in the Singapore Navy where she was involved in managing operational risk and safety procedures on ships,” Tan said.

“This is an opportunity for Grab to be once more the leader in the transport-booking industry. We’ve always been in the forefront of innovation while working closely with regulators. Since GrabTaxi started in the Philippines in 2013, we have revolutionized the transportation landscape for both drivers and passengers,” Tan said.

He added, “We are focused on doing the same thing with GrabCar, and we are celebrating the Philippine government’s support for us.”

GrabCar is the premium service of GrabTaxi as it provides an on-demand private driver for anyone, with booking made through the GrabTaxi app.

Since its Philippine launch in 2013, the company has established a reputation for cooperating with concerned government agencies such as the Land Transportation Franchise and Regulatory Board (LTFRB) to advance progressive transport regulations.

Since its founding in 2012, over 83,000 taxi drivers have been using the GrabTaxi app to receive bookings in Malaysia, the Philippines, Vietnam, Thailand, Singapore and Indonesia.

There have been over 4.4 million downloads of the app around the region. For the Philippines, GrabTaxi is available in Manila, Cebu, Davao, and Iloilo.

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