Automobile Association Philippines (AAP) members can avail of free 24/7 Emergency Roadside Service (ERS) within the AAP service areas.
Motorists who are not AAP members can also call AAP for ERS, but they will be charged a service fee.
The AAP 24/7 ERS hotlines are 723-0808, 0917-812-6000, 0918-812-6000 and 0922-860-1603.
If a member exceeds the allowed ERS interventions within his membership period, there will be corresponding charges.
Regular members are given four free ERS interventions per year, associate members get three while associate group members are allowed two ERS interventions annually.
Current AAP service areas include:
o Metro Manila
o Along the following expressways: North Luzon Expressway (NLEX), Subic-Clark-Tarlac Expressway (SCTEX), South Luzon Expressway and Skyway (SLEX), and within 25-kilometer road distance from AAP offices in Alabang in Muntinlupa City, Cebu City, Davao City, Lipa City in Batangas, and San Fernando, Pampanga.
Only AAP is authorized by the expressway management to extend emergency roadside assistance to motorists on the abovementioned expressways.
To obtain prompt service, the following information should be provided to the responding telephone operator:
o Full name and contact number
o AAP membership number
o Model, color and make of vehicle
o Exact location where vehicle has stalled and nearby landmarks
o Access restrictions or limitations (like basement or multilevel parking, security gates, one-way streets, etc.)
o Location where vehicle is to be towed
o A brief description of the problem with the vehicle.
Extra charges for services which are in excess of the allowed intervention are P500 per non-towing intervention or P50 per kilometer, subject to a P500 minimum charge.
Travel distances for interventions or tow pick-ups beyond service areas will be included in the extra charges.
Since priority is given to members when AAP receives many simultaneous calls for ERS, AAP encourages non-members to join the club.
Aside from free 24/7 ERS, members are entitled to free personal accident insurance, Land Transportation Office vehicle registration assistance, 24/7 ambulance service, FIA clubs international reciprocity and discounts for tires and batteries, motor car insurance, other non-life insurance and service at the AAP-Goodyear Auto Care Service Center.