Iloilo-based BPO companies sign voluntary code of conduct

ILOILO CITY: Business process outsourcing (BPOs) companies based in Iloilo signed a “Voluntary Code of Conduct” Monday as their means to promote good relationship and respect within the industry.

“This code of conduct is voluntary; it doesn’t bind us to any laws but this is just to promote respect among us BPOs. We are in favor of the code of conduct so we have means of control among all of the BPOs,” said Vivienne Araneta, operations director-client delivery of Transcom.