ISUZU Phils. Corp. (IPC) announced that Isuzu Cagayan de Oro (CDO) was named 2013 Dealer of the Year. It bested all 21 dealerships of IPC. The award, handed by IPC President Nobuo Izumina and Executive Vice President Takashi Tomita, is Isuzu CDO’s fifth-straight.
IPC said Isuzu CDO was also Best in Service Operations and Best in Customer Service Operations. The award is a showdown of predetermined sales and after-sales metrics on Isuzu network’s performance in sales, implementation of sales support programs, maintenance of dealership facilities, compliance to parts and service, and database operations.
Isuzu CDO President and General Manager Frank Rolida, together with Director Dr. Jerome Young and Assistant General Manager George Ongchua, received the award.
“We are truly honored for the awards we received and for the opportunities that Isuzu Philippines have given in order for us to excel and to continuously grow our business,” Rolida said. “We are very optimistic that 2014 will be another great year for Isuzu and its dealership network.”
Isuzu CDO was followed by Isuzu Iloilo and Isuzu Bulacan in second and third places. Isuzu Mandaue secured Sales Team of the Year award while Michael Angelo of Isuzu Alabang was named Sales Executive of the Year. Other special awards were given, including Best in Sales Operations for Isuzu Mandaue and Best in Parts Operations for Isuzu Iloilo.
“The Dealer of the Year Awards highlighted our dealer network’s consistent compliance of our stringent standards. It also indicates their eagerness to support IPC’s efforts in continuously improving dealer operations with the view to serving our customers better,” Izumina said.