IT-BPM issues up at Manila summit

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GLOBAL industry players will discuss how to make the information technology and business process management (IT-BPM) industry impact stronger and more meaningful to society at the seventh International IT-BPM Summit (IIS) happening on October 5 and 6 at the Marriott Grand Ballroom, in Manila.

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With the theme “Harnessing Information, Powering Nations, Connecting the World,” the summit aims to discuss the growing need to maximize the use of information and the growing impact of hyperconnected technologies to the base of the industry.

The local IT-BPM industry has been projected to exceed the amount of overseas Filipino workers (OFWs) remittances in the next two years, demonstrating a robust annual increase of 15 to 18 percent and proving that it is indeed the fastest growing industry in the country today.

The first session, Enterprise Evolution: Dealing with Shifting Business Models, will tackle the changes of IT-BPM business models and how stakeholders adapt to these transformations.

For this session, Kamal Narang, country head for Philippines and global head, banking and lending business process services of Cognizant and Dr. Wasim Sadiq, general manager for research of Infosys, will be presenters and panelists, along with Rajneesh Tiwary, head for Asia Pacific of Sutherland Global Services; Josep Maria Elias, vice president and general manager of ADP (Philippines), Inc.; and Stefan Eschler, managing director of Bayer Business Services Philippines, Inc. This session will be moderated by QBE Insurance’s executive general manager, Karen Batungbacal.

The summit will also cover the Internet of Things (IoT), which is estimated to connect 28 billion devices to the Internet by 2020.

This session, Entitled Enterprise of Things: Mastering the New Intelligent Network, will talk about how IoT is affecting the industry, and how the stakeholders can prepare and take advantage of these technologies. Mike Sy, head of products and services of Globe Telecom and Sudev Bangah, country manager of International Data Corporation (IDC) Indonesia and Emerging Asia Lead will do a presentation and will have a seat as panelist together with Laurence Cua, general manager of Uber; Bernie Seran, pre-sales and solutions leader of Samsung Enterprise. This panel will be moderated by Lito Tayag, Accenture’s country manager.

The summit will also tackle how to rebuild stronger and better after tragedy strikes. Business Continuity Plans: A Joint Responsibility to Maintain Capacity in Times of Calamity will be presented by Albay Governor Joey Salceda and Gary Ignacio, senior manager and category head for broadband, data center and cloud of PLDT ALPHA Enterprise.

Panelists will include Felix Ayque, country manager for MeteoGroup; Renato Solidum, Jr., director of Philippine Institute of Volcanology and Seismology (PHIVOLCS); and Oscar Lizardo, chief information officer of Project NOAH. Genny Marcial, executive director for external affairs of Information Technology and Business Process Association of the Philippines (IBPAP) will moderate the group that will teach delegates how to be prepared during unlikely situations.

Working without borders

With technologies and the digital workforce on the rise, one-size-fits-all HR management solutions are nearing extinction. Joey Gurango, president of Gurango Software will moderate the panel of Paul Rivera, CEO and founder of Kalibrr; Vikrant Khanna, senior consultant of AON Hewitt; Godelieve van Dooren, ASEAN Business Leader Information Solutions of Mercer; and Roger Salazar, president and country leader of UnitedHealth Group, Inc. who will discuss Working without Borders: Dealing with the Workforce in a Disruptive Digital Environment. Chris Moriarty, Flat Planet co-founder and CEO, will be presenter, and at the same time, sit in as a panelist.

The future of the industry will be discussed during the session titled 2022 Vision: Forecast of the Local & Global IT-BPM industry. Standard Chartered Asia economist Jeff Ng will start the discussion with a presentation on economic projections around the globe, highlighting the Philippines as a good investment market. Vertical heads will serve as presenters for this session, while industry analysts will be reactors. The panel will be moderated by Jonathan De Luzuriaga, Philippine Software Industry Association (PSIA) president.

Other topics on technology, social impact, and local industry organizations will also be featured in separate plenary sessions.

Tech Reviews: What Works and What Doesn’t? is an exciting session to attend as moderator Jonathan de Luzuriaga of PSIA and panelists Arup Maity, CEO of Blast Asia; Earl Valencia, head of IdeaSpace; and John Gonzalez, vice president and head of enterprise strategic solutions group of PLDT ALPHA will discuss sustainable technologies for the industry and where tech innovation is and should be headed.

The summit will also touch on the impact of the IT-BMP sector on society. A Greater Purpose: Case Studies of the IT-BPM Industry’s Social Impact will talk about empowering economies to fight poverty and unemployment, going beyond the usual corporate social responsibility, and taking advantage of this one-of-a-kind power to serve a greater purpose. Raymond Lacdao, IBPAP consultant, will moderate the session with presenter and panelist Antonio Baradi, operations manager of Stellar Global Solutions, with other panelists Butch Valenzuela, founder of Visaya KPO Corporation; Tom McCormick, director of operations of Capital One Philippines Shared Services Corporation (COPSSC); Myrna Padilla, former OFW and founder of Mynd Dynamic Team; and Zhihan Lee, CEO and co-founder of Bagosphere.

Movers & Shakers: Maximizing your Local Industry Organization will help delegates know how industry organizations like IBPAP, can effectively serve stakeholders and the rest of the world by identifying organizational standards that will help fuel business and local economies. Cathy Ileto, board of trustee of IBPAP, will moderate the panel which will be composed of Monchito Ibrahim, deputy executive director of Department of Science and Technology – Information and Communications Technology Office (DOST-ICTO); Mar Roxas, former secretary of Department of Interior and Local Government; Marife Zamora, chairman of Convergys; Benedict Hernandez, Contact Center Association of the Philippines (CCAP) president; Danilo Sebastian Reyes, IBPAP chairman; and Rainero Borja, EGS president.

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