IT-BPM Roadmap due in Sept

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The information technology-business process management (IT-BPM) sector is launching the IT-BPM Roadmap 2016-2022 in September this year to address particular concerns and targets of the six IT-BPM segments.

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Jonathan de Luzuriaga, president of the Philippine Software Industry Association (PSIA), announced during the Asia BPM Summit 2016 on Wednesday that the IT-BPM industry has scheduled the roadmap to be launched and released on September 12.

PSIA is part of the IT-BPM segment, managing the software industry which is one of the six main segments of the industry. The five other segments are contact center, animation, game development, healthcare information, and finance and accounting.

In an interview with The Manila Times after his speech, De Luzuriaga said the new roadmap is “totally different from all the other roadmaps” because of the creation of “mini roadmaps” for each segment.

“We are now coming up with smaller roadmaps for the different sectors of the industry such as contact centers, animation development, healthcare information, software industry, and also the shared services,” he said at the sidelines of the summit.

“Unlike before there’s just one roadmap that looks into the broader scope of the IT-enabled services. I think we need to change things up a bit and it has to be more specific. Because in as much as there are certain segments that are common to all, like infrastructure issues, talent issues, it’s still specific when it comes to different segments. We need to put more emphasis on that now,” the PSIA president added.

Another unique feature of the 2016 to 2022 roadmap is the exploration of “new growth sectors” aside from the six main segments of IT-BPM.

“We’re trying to look at new growth sectors outside the existing segments we already have,” De Luzuriaga said.

The PSIA president said the industry is looking at including engineering services, e-learning, robotics, Internet of Things, and other IT-related segments in the new roadmap and explore growth potentials.

“We’re looking at where we could guarantee success to determine the manpower we need, skill sets, infrastructure necessary, and the partnerships that we need to rely on in order to tackle these segments,” he said.

In terms of timeline, De Luzuriaga noted they are on track with the September deadline as the industry will pick a “roadmap partner” this month while consultations with various stakeholders will start in April.

“For the roadmap partner, we’ll be getting a global consulting firm to do this with us. In as much as we know what we want to be, but how to get there—including comparing successes in other IT enabled nations—we need [to have a roadmap partner],” he said.

“It’s a pretty tight deadline that we’re looking at, but given that there are already associations addressing each segments I think it’s going to be much easier,” he said.

Danilo Sebastian L. Reyes, chairman of the IT & Business Process Association of the Philippines, earlier said that the industry is “on track” with its 2016 goals to hit $25 million revenues and 1.3 employees, bulk of which will be from the healthcare information segment.

The industry surpassed its targets last year, recording $22 billion in revenues and 1.1 million employees.

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