Ben D. Kritz
Ben D. Kritz

We are reminded just how much we take technological wonders like the Internet and mobile phone service for granted when those things suddenly become difficult or impossible for us to conveniently use. Here in the Philippines, which is home to one of the world’s most well-connected populations despite the comparative poverty of the nation, it is a reminder that most of us are given regularly, much to our great annoyance. My wife and I are both Sun subscribers, and our household being what it is, “heavy” does not even begin to describe the level of usage imposed on our assorted Internet and cellular accounts. Sun’s services are, at best, adequate in keeping up with our demands on them; Internet connection speeds have never even come close to what is advertised and cellular coverage can at times be a little spotty. But compared to our experiences with the competing options—it once took Globe three weeks and four separate visits from technicians to figure out they had installed a broadband antenna aimed at a broadcast tower belonging to Smart—they work well enough, most of the time.

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