CUSTOMS Commissioner Isidro Lapena said employees seeking promotions must memorize and internalize the agency’s creed or their applications will be rejected.

“That will be part of promotion requirements, recite it. All officers for that matter have to memorize also this Frontliners’ Commitment to Service. How can you do this if you don’t know this by heart. Read and understand it as well,” Lapena said at a press briefing.

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