THE Land Transportation Office (LTO) has signed a Memorandum of Agreement (MOA) with the Gokongwei family-owned Robinsons Malls for the creation of LTO offices that will process drivers’ license renewal.
The LTO on Thursday launched its new service improvement program involving the creation of Drivers’ License Renewal Offices (DLROs) at various shopping malls nationwide.
“We congratulate the LTO for its initiative to bring its services closer to the people and to make license renewal more convenient for them,” Department of Transportation and Communications Secretary Emilo Joseph Abaya said.
Pursuant to this service improvement program, the agency aims to open DLROs at all major malls nationwide in order to provide applicants with more convenient alternatives in renewing their licenses.
Under the MOA, Robinsons Malls will provide office space for DLROs at 24 of its malls across the country for a period of 10 years. For the first time, the LTO will be dealing directly with mall owners to ensure that all of their malls will open DLROs.
Currently, only 9 out of these 24 Robinsons Malls host LTO Satellite Offices, which are operated by private entities.
The 24 malls are—Robinsons Galleria, Robinsons Place Butuan, Robinsons Place Manila, Robinsons Place Santiago, Robinsons Sta. Rosa, Robinsons Metro East, Robinsons Place Roxas, Robinsons Galleria Cebu, Robinsons Place Malolos, Robinsons Cainta, Robinsons Novaliches, Robinsons Ilocos, Robinsons Place Imus, Robinsons Angeles, Robinsons Place Las Piñas, Robinsons Place Bacolod, Robinsons Place Palawan, Robinsons Place Iloilo, Robinsons Place Pangasinan, Robinsons Place GenSan, Robinsons Starmills, Pampanga, Robinsons Place Lipa, Robinsons Place Dasmariñas and Robinsons Place.
“With various reform and modernization programs being implemented, we can look forward to much-improved services at the LTO,” Abaya said.