Makati Shangri-La welcomes new GM

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Makati Shangri-La, Manila has announced the appointment of Alain Borgers as the hotel’s new area manager and general manager.

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In his new role, Borgers not only oversees his hotel base in Makati, but also directs the growth of the other Shangri-La hotels and resorts in the Philippines, namely Edsa Shangri-La, Manila; Shangri-La’s Boracay Resort & Spa; Shangri-La’s Mactan Resort & Spa, Cebu; and Traders Hotel, Manila.

Prior to his appointment, Borgers was the general manager of Shangri-La Hotel, Paris, which opened in December 2010.

A Belgian national, Borgers brings with him more than 30 years of vast experience in the hospitality industry, 20 of which were spent working for Shangri-La Hotels and Resorts.

Borgers has spent a significant portion of his career in Southeast Asia and is no stranger to the Philippines—this post being his third in the country. He first joined Shangri-La Hotels and Resorts in 1994 as resident manager of Makati Shangri-La, Manila. He was then assigned as general manager at Shangri-La Bali Dynasty, Indonesia. In 1999, he returned to Manila as general manager of Edsa Shangri-La, Manila.

His other key career dates within the group include being general manager of Shangri-La Hotel, Surabaya in Indonesia; and of Shangri-La’s Rasa Ria Resort, Kota Kinabalu in Malaysia, which was named Best Resort in Malaysia by the Malaysian Tourism Board under his leadership.

“The Philippines has always held a special place in my heart,” said Borgers. “Having worked here in the past, I have experienced the Filipino warmth and distinct kind of hospitality, and am looking forward to lead the Shangri-La team of hardworking, passionate hoteliers to even greater achievements.”

Borgers replaces Reto Klauser, who has moved to a new appointment as vice president and general manager of Shangri-La hotels and resorts in Malaysia, based at Shangri-La Hotel, Kuala Lumpur.

For hotel updates, log on to www.shangri-la.com/makati. In the social media channels, Makati Shangri-La, Manila is on Facebook (/MakatiShangri-La), Twitter (@MakatiShangriLa) and Instagram (@MakatiShangriLa).

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