Traffic enforcers in Makati City will be equipped with lapel cameras in a bid to promote transparency in apprehending traffic violators, according to Mayor Mar-Len Abigail “Abby” Binay.
“Often, it is difficult to rely on the testimony of either the enforcer or the apprehended motorist. Thus, we are tapping technology so that incidents involving Mapsa [Makati Public Safety Department] personnel can be well-documented,” she said.
The mayor also intends to improve the image of traffic deputies to rebuild their integrity.
“We will not only change their uniform, but also focus on improving their work skills and people skills through intensive training,” she said.
Around 600 Mapsa personnel will undergo a refresher course on good manners and right conduct (GMRC) on August 27 to September 17.
Binay said the city will optimize the use of technology not only to raise the level of efficiency and quality of public services but to promote greater transparency.
Earlier, Binay vowed to employ technology to implement a “no physical contact policy” in transactions with City Hall, particularly in tax payment and processing of business permits and licenses.