After a week of intermittent water supply and a pile of complaints from angry customers, Maynilad executives were called to a meeting by Muntinlupa City officials to explain the cause of the poor service in Metro Manila’s south area.
Maynilad Senior Business Area Operations Head and Senior Vice President Christopher Lichauco and his team attended the meeting. Lichauco explained hat the intermittent service to South customers was caused by the difficulty of filtering the high manganese in the water from the Laguna Lake to convert it to refined water.
Lichauco added that the company’s construction of a baffle wall to maintain water quality production, adds up to a reduction in the treatment facility’s supply output.
He said that normal water service will resume on July 16 after the completion of Maynilad’s rehabilitation work.
But Rep. Ruffy Biazon said Maynilad should have informed its customers beforehand.
While Maynilad pledged to deploy 10 additional tankers to the 18 existing water tankers in Muntinlupa, Mayor Jaime Fresnedi instructed the city Motorpool and Engineering Department to augment the water rationing service.
For inquiries, Maynilad customers may call 847-90-79 / 553-72-48.