MANILA Electric Co. (Meralco), the country’s largest power distribution utility, is embarking on a digital transformation by adopting new technologies, including the development of a smart grid, to better serve its customers and enhance grid reliability.

According to Meralco Chief Technology Advisor Gavin Barfield, the power company is looking to refresh its information technology (IT) systems to be able to deliver a digital customer experience. It is also embarking on the development of a smart grid.

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