• Miriam files Magna Carta for call center workers


    With some of highest compensations available, do call-center employees really need more legal protections?

    “Eye strain, neck, shoulder and back pains and voice problems”—are these major health issues that require legislation to address?

    “47.7 percent … suffered from insomnia, while 54 percent suffered from fatigue.” Really? Insomnia and fatigue? I am sure workers from other industries also suffer from “insomnia and fatigue”.

    I think Senator Santiago is going overboard this Senate Bill. There are many workers in other industries that truly require legal protection from environmental hazard and other health issues.