• Mitsubishi Philippines welcomes independent investigation; Will also comply with other recommendations

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    D4---Montero-Sport20151222Mitsubishi Motors Philippines Corporation (MMPC) welcomes the Department of Trade and Industry (DTI) recommendation to hire an independent third-party expert or experts to perform all relevant tests and investigation on the Montero Sport.

    MMPC, the DTI investigation panel and the Department of Science and Technology (DOST) will lay out within 30 days the terms and conditions for the conduct of investigation by the third-party expert or experts.

    MMPC also welcomes the DTI recommendation to conduct the free inspection and mandatory preventive maintenance of all DTI-identified sudden unintended acceleration (SUA) complainants’ vehicles and issue quality reassurance certification.

    There was also a recommendation for MMPC to continue its free check-up campaign for all Montero Sport automatic transmission owners and to provide the same certificate of quality reassurance for the purpose of providing peace of mind to its owners. MMPC will remind its current and new customers the proper operation of an automatic transmission vehicle and other safety measures in starting and driving a vehicle.

    “We assure all Montero Sport owners that we remain committed to a transparent resolution of this alleged SUA issue and to provide safe and quality vehicles,” a statement from MMPC said.

    “MMPC deeply regrets and sympathizes with its customers that have been affected by the alleged SUA issues. MMPC will continue to work with its customers to assure their safety,” it added.

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