Thousands of vehicles from Mitsubishi Motors Philippines Corp. (MMPC), particularly the Montero Sport and Strada models, will be the subject of a recall over issues related to welding and seats.
In a statement, MMPC said that it has notified the Department of Trade and Industry (DTI) that it would be inspecting the two vehicle models to check the weld condition of the front suspension lower arm for both the two- (2WD) and four-wheel drive variants, and front propeller shaft for the 4WD drive models. According to them, the welding bead dimension of the front lower arm is suspected to be insufficient that may result in breakage while vehicle is in use.
“The inspection procedure is estimate to take 1.7 hours at the most and when needed, replacement of both front lower arms is estimated at 6.3 hours,” the statement claimed.
Some 11,403 Montero Sport and 4,050 Strada units sold from 2011 to 2012 would be the coverage for the safety procedure.
Meanwhile, MMPC is also suspecting that the width of the welding bead between the tube and stub shaft might be not enough in some units, that may result in breakage while the vehicle is in use.
It said that the inspection procedure is estimated to take 12 minutes at the most and when needed, replacement is estimated at 36 minutes and the coverage are 66 Montero Sport 4WD and 13 Strada 4WD units, all rolled out in 2012.
Besides that, the company would also check the power-assisted reclining switch for the Montero.
The company admitted that the power-assisted reclining switch may get stuck during usage and may result in power seat motor overheating. Replacement of the reclining switch is estimated at 18 minutes and when needed power seat motor replacement, should require a total of 2.5 hours.
“Coverage of this safety inspection are 8,059 Montero Sport 4WD models [GLS SE and GT-V] units sold from 2009 up to present,” it noted.
However, the company clarified that the move was made despite no reported failures or incidents nationwide, and is a proactive commitment to quality and consumer safety.
Hikosaburo Shibata, MMPC president and chief executive officer, has “sincerely apologized to all affected customers for the inconvenience caused by this safety inspection.”
He also said that MMPC has mobilized its customer service operation to communicate to all the affected customers, and that all their service centers have been prepared to do the necessary inspections.
Vehicle owners wanting to check if their vehicle is included in the recall may verify their Montero Sport’s or Strada’s vehicle identification number (VIN) at www.mitsubishi-motors.com.ph.
Affected customers will be notified via email.
For additional concerns and inquiries, customers can get in touch with the MMPC customer care center at telephone numbers (+632)658-0673 from Monday to Friday at 7 a.m. to 4 p.m.