The Civil Service Commission (CSC) over the weekend confirmed the description of President Rodrigo Duterte that the Land Transportation Office (LTO) and the Bureau of Customs (BOC) are corrupt agencies.
In fact, Maria Luisa Salonga-Agamata, CSC’s Public Assistance and Information Office (PAIO) chief, over the weekend said the LTO and BOC appeared to be the two leading corrupt government agencies since the two have the biggest number of fixers who work illegally to earn money.
Agamata added that the Civil Service has discovered a prevalence of fixers in the LTO and BOC after the commission conducted an operation on government agencies through a “mystery shoppers” mechanism.
The mystery shoppers, she said, are CSC investigators who go to the LTO, BOC, and other agencies where they pose as clients who transact with government agencies.
Thus, according to Agamata, the findings of the CSC were strongly valid and reliable because they were sourced through direct transactions with the fixers.
Fixers are not allowed in all government offices since their job is illegal, therefore, against Republic Act 9485, or the Anti-Red Tape Law.
NELSON S. BADILLA