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Saturday, August 04, 2007

 

TECHBYTES

IPVG subsidiary acquires Globalstride 
fixed assets for contact center expansion  


Information technology and communications company IPVG Corp. (PSE: IPVG) and its BPO (Business Process Outsourcing) subsidiary IP Contact Contact Center Outsourcing Inc. (IPCCO) recently announced that it has acquired the assets of Globalstride Corporation (GC) and Globalstride Holdings Ltd. (GHL), a premier provider of outsourced call center solutions that primarily serves inbound/outbound voice support for United States clients.  

Under the Purchase Agreement, IPVG acquired the fixed assets and material contracts of GC; as well as GHL's existing customer accounts. The agreement also likewise gives IPVG/IPCCO the option to retain and hire the employees of GC.  

According to IPVG CEO Enrique Gonzalez, the company is currently growing its BPO business both organically and through acquisitions. "The Globalstride deal was an attractive acquisition target for us since it ramps up our contact center business from 80 seats to a total of 350 seats," Gonzalez shared. "This is just the first of many significant acquisitions and developments for our BPO business." 

Meanwhile Eric Paragas, IPCCO president and COO, said that the company is very excited in the Globalstride acquisition. "This acquisition positions the company for a very rapid and sustained organic growth."  

Globalstride Holdings Ltd. is a US-based company engaged in the business of providing customer relationship management services, catering mostly to North American clients in the publishing, catalogue and ICT industries. Its wholly-owned subsidiary, Globalstride Corporation, was established in the Philippines in 2000 to likewise be a premier offshore customer relationship management firm servicing clients through phone, e-mail and on-line Internet chat.  

Positive Collaboration

The agreement is priced approximately at USD $1 million. Gonzalez said that Globalstride has a very competent group of managers and operators that the management has decided to retain its personnel and absorbing into its IPCCO operations. All customer contracts are likewise transferred to IPCCO. "All Globalstride clients in general were very pleased to hear of our involvement," he added. 

Paragas adds: "We believe the synergies we will gain with the talented operations team at Globalstride and IPCCO management team will create new value for our existing clients, customers and partners as well as our future target market. 

IPVG recently announced its second successive quarter of positive income for the company that entered the IP-Communications space two years ago through the acquisition of the Internet Data Center from Reach. Unaudited consolidated revenues for the first half of 2007 grew 5x Year on Year (YOY) to PhP335M from PhP65.4M of the same period last year.   

IPVG has increased shareholder value by 5.3x over the last 12 months. From a market capitalization of approximately PhP1.0 billion in July 2006, IPVG is currently a PhP5.5 billion company.
-- Tech Times Online 

   

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Severino O. Frayna Jr., Benjie Dela Rosa
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