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Wednesday, January 31, 2007

 

VIEWS FROM A BRIT
BY Mike Wootton
The importance of appearances


I WELL remember on my first trip to Russia back in about 1986 being “impressed” by how dirty the windows were, it looked as if they had never been cleaned. Again in Vietnam at Tan Son Nhut airport Saigon, the windows were filthy. It wasn’t just the windows, of course, everywhere appeared to be suffering from a lack of regular cleaning; carpets, furniture, walls and of course the windows! Why was this? It wasn’t lack of unskilled labor, plenty of people around with not enough to do. I suspect it just wasn’t considered important to keep places clean. Shades of Mao Tse Tung here—“every copper should be saved for the war effort, for the revolutionary cause and for economic reconstruction”—spending time and effort on maintenance and cleaning would clearly have been considered as petty bourgeois and not of any priority at all. So we can to some degree get an explanation for the shoddiness of some of the (ex) communist countries. But some aspect of the Philippines are also shoddy in appearance—there are lots of very dirty windows (!) lots of trucks that look to be unsafe to be on the road, and as for the buses and some of the other vehicles; they look appalling. Many government (and private sector) offices are dim, dingy and dirty—they don’t really need to be paint is cheap, labor is cheap and jobs are scarce.

It seems that maintenance and preventative maintenance at that, is not high on the priority list of many people in the Philippines. The overwhelming impression gained by my household helper on trips with the family to the UK is of the cleanliness (and the UK does not have a Nordic level of general cleanliness)—roads are generally smooth and well maintained, there is no comparison with the average appearance and quality of vehicles on the road between Philippines and UK (buses and trucks in particular). Living in the south of Metro Manila as I do and traveling frequently on the very expensive South Luzon “Expressway” I can almost guarantee that at some point between Filinvest and Makati there will be at least one broken down vehicle on any trip at any time, frequently because a wheel has fallen off! If a wheel comes off your vehicle on an important journey and on a major road, then much inconvenience and expense is involved in sorting out the problem—perhaps better to ensure that a wheel is not going to fall off before the journey is made? It seems to me that people just run things into the ground around here, not only vehicles but buildings and equipment as well—preventative maintenance has obviously yet to catch on. Of course, if vehicles which are un-roadworthy were prevented from using the roads then this could stimulate the necessary forward planning, but alas this is not a straightforward matter—much effort seems to be put into ensuring that vehicle emissions are regularly checked, such a pity that they don’t seem to bother checking degrees of rusting and general decrepitude. The cynic may say that a decrepit vehicle is a license to put money into somebody’s pocket.

It is not an excuse for shoddiness that the Philippines is a less developed country. There are examples around of developed country quality, it just seems that in general it is more expedient to actually run tings into the ground than to carry out proper maintenance work and keep the place in good order. I have heard that there has been criticism of some of the fittings and furniture in Makati City Hall—better quality items, well maintained last longer and cost less in the long run—apart for the fact that they give an appearance of being “open for business and investment.” Lets not always go for the cheapest (second or third hand) item, they cost more in the long run, particularly when the wheels fall off, go for some bright shiny good quality items and spend the time and effort looking after them; not only will this save money it will make foreign investors feel more at home.

Mike can be contacted at mawootton@gmail.com

  
 

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