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BACOLOD CITY: Call centers Teletech and
Teleperformance in Bacolod City are recruiting more employees and
agents, and are starting to tap areas outside the city.
Mayor Evelio Leonardia of Bacolod
said with Convergys, which will start operating a branch here next
month; more employment opportunities will be available for Bacoleños
and Negrenses.
Leonardia, who spoke before
officers and members of the Negros Occidental Teachers’ Federation
Inc. (NOTFI), during their 61st Annual Representative Assembly at
the Teachers’ Center here Friday, said “we need people from
outside of Bacolod to fill in the slots for the rising demand of
employment opportunities for call centers.”
“This is the development I
would like to share with the rest of Negros Occidental. When we
started in 2004, we were not in the information technology (IT) map
of the country.
“When we created the IT Focus
Team [ITFT] in 2005 and we aggressively campaigned to position
Bacolod as the IT Capital of Western Visayas. Not only had the call
centers come in,” Leonardia said.
At present, the mayor said there
are more than 2,500 new employment opportunities that have created
in Bacolod as far as call centers are concerned in just a little
more than a year after the entry of Teletech and Teleperformance
alone.
Teletech is located in
Robinson’s Metro in front of the Bacolod City airport, while
Teleperformance is at Luxur Hotel (formerly Bacolod Conventional
Plaza Hotel) in front of the Bacolod City Police Office (BCPO).
Convergys, the biggest call
center in the country, is opening its branch and operations here
next month, he said.
Leonardia urged teachers to “be
more focused in English,” adding that “we could give the
necessary training for our children starting from their elementary
and secondary years.”
--PNA
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