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Accenture made a mark on the Philippine Business Process Outsourcing
industry (BPO) as it held its first ever Systems Integration &
Technology Architecture conference on Wednesday, February 5.
According to Accenture’s Chief Technology
Architect, Paul Daugherty, systems integration is basically about
developing and deploying a custom or package system and application
software to help solve the business problems of clients.
Today, Systems Integration is the foundation of
Accenture’s effort as it provides systems integration consulting
services to more than 50 percent of its clients in different
industries around the globe.
Another project Accenture is developing is its
Technology Architecture program, which aims to develop
highly-skilled architects to drive innovation, improve delivery
effectiveness, and increase win-rates though differentiated,
specialized world-class capability.
Accenture’s technology boasts of its training
capabilities—it spends $750 million a year in training with
people, alliances, high-performance IT and research.
In the Philippines, Accenture has 15,000
employees both in Manila and Cebu—50 percent of which is in the
delivery center technology. The company is the third largest in the
world in terms of headcount in the BPO industry—India being the
first with a 35,000 headcount and the USA being second.
Every year, the company comes up with a vision.
For this year, it is “Powershift” which Daugherty explains as
“moving from centralized control to a process driven by
consumers.” From this vision, they came up with their prediction
of the “Eight Major Technology Trends for 2008.” Under these
are: Cloud computing; Systems Integration; Enterprise Intelligence
and Scale; Continuous access to people and content; Social
computing; User-generated content; Industrialization of software
development; and Green computing.
-- Katrina C. Guevarra
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