|
CORPORATE problems are better solved when done as a group activity.
It’s not like in politics where every politician feels free to
exercise his right, as spelled out in the Philippine Constitution,
to do whatever he wants to do in the manner reflecting his own
individual and unique feelings, the result being that you’ll hear
a wide variety of complaints from taxpayers.
That’s why I prefer to circulate far and wide
with business executives who tend to work in a cohesive group than
work with politicians and bureaucrats who are bound to display acts
of individualism in public events in the hope of being offered movie
contracts for being genuine comedians.
In business, problem-solving is done in so many
ways, including the age-old Delphi Technique that systematically
pools the collective knowledge of experts on a particular subject,
to make decisions, predict the future, or identify opposing views
called dissensus—a dissenting view from a group.
I mean—one big reason for the legitimate and
genuine success of most business executives is that they offer
far-reaching lessons for all of us. That’s how the book on Go
Negosyo came about.
And there’s another one just released by the
Management Association of the Philippines on the title,
“Extraordinary: Stories for Aspiring Leaders” featuring 51
prominent and eminent business leaders, who else but essentially MAP
members.
Anyway, it’s much better than having a similar
book for politicians.
Of course, that’s possible too. If that
happens, they would need a C-130 plane to transport copies to its
readers within the archipelago because ordinary planes would have
been unable to lift their bank books and wallets.
The goal of the book (errr, I mean comic books)
is to attract the voters. That’s why I thought it’s pretty
tempting to see how a national problem like the Sulpicio Lines could
be solved by using the Delphi Technique.
Unfortunately, the Sulpicio problem has
degenerated to the extent that is now being solved by politicians
and bureaucrats who would want to take every bite of it for media
mileage and of course, for millions of reasons.
I saw and read enough to figure out that nothing
has changed since Doña Paz.
First of all, Sulpicio’s management blames
everyone but themselves. Here’s how they do it. They’d rather
keep a battery of lawyers and a battalion of jaguars (read: security
guards) to keep complainants at bay. Even the Public Attorney’s
Office is not spared by Sulpicio to the indignity even driving away
its respectable chief—Atty. Percida Acosta.
But lawyers and security guards are only half of
the total complement of Sulpicio’s dirty tricks department. The
other half is composed of politicians who would cry for dismantling
Sulpicio’s franchise, but would soon change tune the moment they
see lobby funds.
Anyway, the point I want to make is that if we
want to have a political miracle in this country, we need to
seriously consider having an objective problem-solving activity,
using the Delphi method as one probable strategy.
It may sound “oracular” or something a
little about the occult, but it’s much better than what our
reactive and good-for-nothing bureaucrats and alleged public
servants are offering to do.
For one, the Delphi model is based on group
judgment which is more valid than an individual decision. This may
seem minor to you, but for me it is worth trying, almost comparable
in scope to seeing both Mayor Jejomar Binay of Makati and Metro
Manila Development Authority chief Bayani Fernando taking a crack at
the national presidency.
That would be a great fight much better than the
country’s boxing pride Manny Pacquiao and British superstar Ricky
Hatton.
___
Rey Elbo is a business consultant in human
resources and total quality management as a fused specialty.
Reader’s feedback may be sent to kairoshq@info.com.ph
|
