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Thursday, July 24, 2008

 

Making contact with the dead

Welcome the e-burol 

By Evan Tan, Conributor

Indeed, the wonders of technology. Bridging the gap between people has never been easier. No longer did you have to travel miles to see a loved one, or wait for days or weeks to read their mails.

Missing someone? Buzz them at Yahoo! Messenger. Wanting to let them know you’ve been thinking about them? Call or text them on their mobile. Curious about how they’ve been doing recently? Check their Friendster or Facebook profiles or Twitter updates even.

Can’t make it to their funeral? See the wake online.

Death and the digital

St. Peter Chapels, one of the stalwart companies in the local funeral industry, now offers what could change how Filipinos pay respect to their dead: the e-burol.

Launched in October of 2007, what originally began as a funny idea soon developed into an actual service of the chapel. The pioneering concept of the e-burol was fuelled by the desire to change the common notion of death as morbid and frightening. By introducing the e-burol, the chapel aimed to reach out to people who were afraid of coming in funeral parlors, thereby allowing them to participate in the wake of the deceased by viewing it through the Internet instead.

The idea caught on, however, with another market. Through the service, people abroad or in the far end of the country who could not make it to the wake, either because of financial or circumstantial constraints, were now able to take part in their loved one’s funeral.

Currently available at St. Peter Chapels in Quezon City and 10 other provinces, the free-of-charge e-burol is quite simple. The Chapel’s manager or Technical Services staff provides a customized private password to the family, who then can use it to access the real-time 24-hour video feed from the wide-angle camera inside the chapel, through the St. Peter website. It is up to the family on whom to share the password with, thus making the service only exclusive to friends and relatives of the deceased.

Knowing no boundaries

With the Filipino’s culture of tight-knit families and the rise of fellowmen living abroad, the e-burol has been received positively by the chapel’s clients. While some skeptics found the idea too weird, families who have availed of the service have praised it, as they found consolation in being connected with members who, though far away, still were able to share their grief.

“They’re just so happy and eager to say hi to friends and families in other parts of the world. The fact that they’re there to pay respects to their loved ones is already a consoling experience, so it’s not that anymore difficult, that heavy for the family,” observes Mildred Vitangcol, executive vice president for Luzon and vice president for marketing and business development, of the reactions of those who benefited from the online viewing service.

Teresa Smith, a Filipino migrant in Australia, says that the e-burol is a stroke of genius. Unable to come home to pay her last respects to her deceased brother, she felt detached from her family members and was left to grieve in isolation. In a letter, she writes that, through the online viewing service, she and other relatives living overseas were able to see her sibling. The connection with their family in the Philippines made the wake lively, just the way her brother would’ve wanted it. “By being able to view our brother, it made our grief and sorrow feel more real and I was able to let go of that emotion especially during the final hours leading to his internment.”

Truly, our love will always find ways to bring us closer to our loved ones, in life, and yes, even in death.

   

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