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The local call-center industry boom can be measured by its
resounding demand for quality office space. In response to this
prevailing trend, SM Investments Corp. (SMIC) recently marked the
groundbreaking of SM Makati CyberTwo.
Located at the corner of Sen. Gil Puyat Avenue
and Zodiac Street in Makati City, the SM Makati CyberTwo will be the
site of Vision-X Inc.’s second office in Manila.
Vision-X, a leading service provider in both
inbound and outbound telemarketing and customer relationship
management, has been ranked as a top 20 international customer
interaction center with clients ranging from the Fortune 500 giants
to mid -size international companies.
Target completion for the four-storey,
14,500 sqm. SM Makati CyberTwo is in 4th quarter of this year.
With the launch of SM Makati CyberTwo, there are
now three Cyberzone buildings, two in Makati and one in Baguio,
designed specifically for 24/7 operations such as Vision-X. Along
with the OneE-comCenter in the Mall of Asia Complex, this marks
SM’s fourth BPO office facility in the Philippines.
During the groundbreaking, Philippine
Economic Zone Authority Director General Atty. Lilia de Lima
led the ceremonial laying of time capsule together with the
executives from SMIC and VXI.
“As organizations worldwide learn to unlock
significant value through offshoring and outsourcing of services,
the growth prospects for this industry are enormous,” said Jess
Lucas, executive vice president for SMIC, in his welcoming spiel.
Paul Birdseye, executive vice president and
country manager for VXI, said in response that he is “looking
forward to a long-term, fruitful partnership with SM.”
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