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Tuesday, May 06, 2008

 

MANAGING FOR SOCIETY
By Ben Teehankee DBA
Managers, labor and productivity


GMA did not announce a minimum wage increase on Labor Day this year. Instead, she has asked the wage boards to work “overtime” to decide on pending wage-increase petitions. It will be interesting to see how the wage boards will resolve the minimum wage issue this year given the upward spiral in fuel and rice prices. With the president’s now legendary micro-management on the matter, I’m quite sure increases will be granted all around.

But would this be a good thing? By itself, I don’t think so. Lest I be misunderstood, I must make my position clear that the workers must be paid more. But the trouble with focusing too much on the minimum wage is that first, it conditions companies to think that they’re paying workers fairly as long as they pay the minimum wage. We must note that the minimum wage is not a living wage and, therefore, cannot support a decent life.

Second, the emphasis on the minimum wage hides the need for a better partnership between labor and capital owners for mutual prosperity. Such a partnership is envisioned by the constitution and is in the best interests of everyone. A minimum wage increase can help alleviate the short-term needs of a cash-strapped working class. By itself, however, it threatens to make the industrial situation worse as resentful companies resort to inventive contractual arrangements to deprive even more workers of job security and social protection benefits. Some companies will not even be subtle about it. They will just violate the minimum wage law and brace themselves for the penalties. They figure they will still come out ahead.

The paradoxical situation is that as the minimum wage increases, more companies learn to cope with the additional costs by using work arrangements that render workers even more insecure and miserable than before. How do we escape this self-defeating paradox? Where else should higher worker pay come from aside from an increase in minimum wage? It should come from increased worker productivity, of course. And who should be the main agent for enabling such an increased productivity? It can only be managers.

The need for improving the productivity of Filipino workers has been recognized for a long time. Unfortunately, the solution that has been adopted by most companies to improve worker-productivity is to keep pay and benefits low. This seems reasonable on the face of it. After all, getting more revenues while keeping labor costs as low as possible is considered “best practice” in our retail and fast-food sectors. But this is bad management and a waste of precious human capital. How can managers take pride in using business strategies which can only work by keeping workers cheap and desperate? Managers have to snap out of this unimaginative, exploitative and ultimately self-defeating approach to worker productivity.

Gary Hamel, writing in The Future of Management, deplored the tendency of managers to treat workers as expensive entities to subjugate rather than creative partners to be productively engaged for the benefit of the company. He observed that “the machinery of modern management gets fractious, opinionated, and free-spirited human beings to conform to standards and rules, but in so doing it squanders prodigious quantities of human imagination and initiative. It brings discipline to operations, but imperils organizational adaptability. It multiplies the purchasing power of consumers the world over, but also enslaves millions in quasi-feudal, top-down organizations.”

Is this the best that management can do?

(To be continued)

Dr. Ben Teehankee is the Sen. Benigno Aquino Jr. associate professor of corporate social responsibility and governance and chairman of the human resource management department of the De La Salle Professional Schools Ramon V. del Rosario Sr. Graduate School of Business. He may be emailed at teehankeeb@yahoo.com

  
 

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