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One more Meralco problem
Each time I pay my Meralco bill at the Meralco
district office, customers (and this letter-writer) have to wait
long for service. The lines are always long and move slowly because
there are payers/customers who present not only their personal bills
but bills probably belonging to friends, neighbors and people they
know. They are probably paid to do so or are doing others a favor.
The Meralco employees tolerate them and take
time to process each billing statement. This causes a great deal of
inconvenience, waiting and aching feet. This is very unfair. I have
suggested to the employees that they tell the customers to form two
lines: one for single-payment customers and another for multiple
payers. But they don’t listen because the last time I paid my
bill, the “regular” payers were made to suffer by the “bulk”
payers and the Meralco automatons.
Octavio Orestes
Parañaque City
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