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Posted on Saturday, May 17, 2003

 

‘Nurse drain’ affects quality of health care

 
The Philippines is fast losing its skilled nurses to the world’s developed economies at a serious cost to the quali­ty of its own health-care system.

Turnover rates on a national scale have reached 40 percent to 60 percent annually, said Dr. Marilyn E. Lorenzo, director of the Institute of Health Policy and Development Studies and professor at the UP College of Public Health.

This means that of a hundred nurses, 40 to 60 leave every year. Partial results from a continuing survey among government hospitals show nearly half of a hundred nurses leave every year, said Lorenzo.

Compounding the outflow is an internal migration where nurses in the rural communities and in primary and secondary hospitals flock to the urban areas and tertiary hospitals to get the hospital experience needed to be hired abroad. 

As a result, an already inadequate delivery of health services in rural and remote areas is further compromised, affecting the poor and vulnerable population groups.

Impact in Mindanao

Southern Mindanao has 42 towns and 4 cities. The region comprises the provinces of Davao Oriental, Davao del Sur, Davao del Norte, Compostela and Davao City.

Rural health teams perform primary health-care functions for communities. These teams provide technical assistance and carry out programs on immunization and disease prevention and control. Each team is composed of a doctor, nurse and midwife.

The ideal ratio is one doctor for every 40,000 residents, but the actual ratio in the region is one doctor for 80,000 to more than 100,000 residents. Dr. Dolores C. Castillo, regional health director for Southern Mindanao, said a third of the region’s 42 towns have more than 40,000 residents. These areas obviously need more than one doctor, she said.

 “But with more doctors shifting to nursing so they can work abroad, where do we get doctors?” Castillo asked.  This school year there was already a significant drop in applications to medical schools. One such school saw a 20-percent drop in enrollment, she said.

Nurses who work in rural health teams have not been leaving in significant numbers, said Castillo. “What keeps them here are the exam requirements for work abroad and the costs of complying with them. But as soon as recruiters offer to subsidize these costs as part of their package, our nurses will leave,” she said.

“We also expect to lose our midwives, who will work as caregivers abroad.  If we start losing our rural health unit teams, who will take care of the barangays?” she asked.

Crippled operations

From tertiary hospitals in Manila to rural hospitals in Southern Mindanao, the situation is the same. The steady exodus of skilled nurses is crippling the country’s hospital operations and lowering the standards of quality health care.

Specialized procedures such as open-heart and cancer surgeries in some of Metro Manila’s big hospitals have been delayed because there aren’t enough skilled nurses to man operating tables, said Maria Linda Buhat, president of the Association of Nursing Service Administrators of the Philippines.

Buhat, who is also assistant director for nursing services at the Philippine Heart Center, declined to name these hospitals.

At the San Pedro Hospital in Davao City, the surgical intensive-care unit was closed down for lack of nurses to man it, said Elsie Tee, dean at the San Pedro College of Nursing. The hospital has since merged the unit with another ICU. 

To illustrate the drain of key health-care professionals, a survey of eight hospitals in Southern Mindanao from 1998 to 2001 showed a dramatic rise in the percentage of nurses who resigned to work abroad. The proportion rose to 28.75 percent in 2001 from 4.74 percent in 1998.

In a survey done by the Davao Regional Hospital late last year, about 82.5 percent, or 63 of 118 respondents, said they plan to work abroad. “This is alarming because we have about 91 nurses doing direct nursing care and of that, 52 are leaving,” the report noted.

The Davao Medical Center, Mindanao’s leading government tertiary hospital, reports that at least two nurses leave a month. In 2000 the average was five resignations a month, said Dr. Gerardo D. Cunanan, its chief.

At Davao Doctors’ Hospital, a private hospital in Davao City, the figures are higher–5 to 20 nurses leave in a month. Dr Herminio A. Villano Sr., its president, gets requests for urgent replacements on his desk every day.

At a regional hospital in Southern Mindanao, 3 of its 12 head nurses–as well as half of its team of 12 operating-room nurses–have left to work abroad.

Ruth Danganan, chief nurse of Brokenshire Hospital in Davao City, said the head nurse of the hospital’s emergency room has left, and his replacement is also leaving. The head nurse of the operating room also left for the US last year and her replacement is also leaving.

Danganan, an experienced ICU nurse herself, is also leaving for the US in six to eight months.  

The impact on those who are left behind can be demoralizing, said Vilma Comoda, chief nurse at the Davao Medical Center. “Sometimes our nurses are forced to work 16 hours straight. Taking leave is a luxury,” she said. Nurses are made to take care of 20 to 25 patients in critical-care wards. The ideal ratio is 1:1.

“Fewer nurses mean less care for patients to the point of jeopardizing their lives. They also mean that the ones who are left have to work harder and harder and harder,” noted a 2002 report by the nursing staff at the Davao Regional Hospital in Tagum City.

Procedural lapses

When nurses with 3 to 10 years’ experience leave, and are replaced by nurses with zero to one year of experience, the result is a deteriorating quality of health care.

Patients often complain of procedural lapses like delays in giving medicine. Danganan said patients often ask her about the young, new nurses: “Marunong ba ’yan? [Are they she knowledgeable?]”

 At Iligan City’s government hospital, 16 of the 40 regular senior nurses have left, and 8 of them were replaced by young, inexperienced nurses, said Dr. Angelo H. Manalo, director of medical education at the Mindanao State University’s College of Medicine.

Some of the nursing duties have been turned over to midwives and attendants. Senior nurse supervisors and others in administrative positions also fill the gap. Off-duty nurses are also required to go on duty, added Manalo. 

“The quality of health care has definitely deteriorated–charting is often missed, medications are given by the patient’s watchers and monitoring done by midwives.  This makes the system prone to errors,” he said.

Quality care has also slipped in private hospitals, said Villona in Davao City. “Experienced nurses have a better clinical eye and have a better assessment of the patient’s condition. But inexperienced staff lack critical thinking and decisions” are delayed.”

Inexperienced nurses also don’t know how to triage–give importance or priority to patients who demand immediate attention, and what kind of attention, said Dr. Romulo A. Busuego, chief of hospital, at the Davao Regional Hospital in Apokon, Tagum City.

Danganan notes with concern a marked difference in the general attitude among new nursing graduates, especially among the “second coursers,” or those who take nursing as a second profession.

She and several hospital officials note that the new graduates aren’t “service-oriented, do not seem dedicated and are intolerant of the workload.”

“They look at the profession merely as a steppingstone to a better-paying abroad. Most of them stay with us from six months to one year while waiting for their papers,” said Danganan.

Quality care begins from one’s training in school, but even here the quality of training is also slipping, said Tee at the San Pedro College of Nursing in Davao City. The school is one of the country’s centers of excellence in nursing.

She said the education system has not kept pace with the increased demand for nursing education. Most teachers lack hospital experience and academic qualifications. She noted no incentive for teachers to take postgraduate courses, since most of them are biding their time and intend to leave.

“With that kind of training, what kind of service will nurses give to their patients? Our head nurses in the hospitals are getting older,” said Tee. “When they’ve had enough, who will train the new nurses? More important, who will propagate the culture of quality care?”

Conclusion

    
 
 
 

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Francis Andaya, Judee Perculeza, Marizhen Doctora, Shey Silayan
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