Outsourcing may post $26B revenue this yr – ING

ING Bank on Tuesday said the business process outsourcing (BPO) industry will hit revenue of $26 billion this year.

“The BPO industry this year may hit $26 billion, the 2017 target is part of the whole BPO industry projection for 2020 of about $40 billion and to generate two million jobs,” Consuelo Garcia, managing director at ING Bank N.V., Manila Branch, told reporters during the ING Business Shared Services Inc. (IBSSI) press conference.