PAL offers ‘Manage My Booking’ service

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PASSENGERS with online-issued tickets may avail themselves of Philippine Airlines’ (PAL) “Manage My Booking” service to rebook their flights and make advance seat reservations, the country’s flagship carrier said.

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PAL said that passengers can also add or purchase ancillary items such as choice and forward economy seats.

The airline also said that the flight rebooking and purchase of choice seats are subject to corresponding fees, and fare difference charges may also apply.

PAL said all customers have to do is log on to www.philippineairlines.com, press the Manage My Booking icon, and type in their booking reference and last name. After carrying out these easy steps, passengers can now adjust their flights in terms of departure/arrival date, time, origin, destination and contact information.

The service applies to domestic and international one-way or round-trip tickets issued through www.philippineairlines.com.

The facility will accept passenger requests for flight changes up to 24 hours before a flight. Passengers who wish to make flight changes within 24 hours from departure time must call the PAL hotline (02) 855-8888 or visit the nearest PAL ticket office.

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