PAL pioneers with onflight Internet, telephone service

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A top official of Philippine Airlines (PAL) said on Friday that the carrier will have a new strategy to give the best services to its passengers while onboard.

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Philippine Airlines said that it will start offering Internet services while onboard, especially for its long-haul flights.

“Allowing our passengers to call and surf the web while flying is another first only a legacy carrier like PAL can offer. This new service is part of our strategy to provide only the best to our customers,” said Ramon Ang, president of PAL.

The carrier said that its passengers can now make phone calls and browse the Internet while inflight, with its installation of OnAir cutting-edge connectivity equipment for its long-range aircraft.

The novel service, called PAL iN AiR, was made possible with the installation of the first inflight connectivity hardware, called GSMConneX, on a PAL Boeing 777-300ER aircraft that flew from Manila to Vancouver on July 9, 2013, providing passengers with GSM and wifi services during the flight.

The special connectivity equipment will progressively be fitted in all B777 and Airbus A330-343 aircraft of PAL.

PAL is the first commercial airline installed with the GSMConneX equipment supplied by TriaGnoSys, while OnAir is the supplier for the GSM and wifi connection.

“PAL is the first GSMConneX commercial airline customer. We designed our hardware and software portfolio to be highly flexible, so we were able to move very quickly to meet the airline’s specific requirements, which in this case included the addition of wifi capability,” said Axel Jahn, managing director of TriaGnoSys.

Besides connectivity, the GSMConneX platform was designed to host a wide range of software application modules, including entertainment and non-flight-critical cockpit applications.

The GSMConneX hardware is manufactured at TriaGnoSys’ headquarters in Oberpfaffenhofen near Munich, Germany.

Rosalie C. Periabras

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