DESPITE warnings about the possible dangers, many users are still incautious about conducting their online transactions, according to a survey, with the results showing that not a few fall victim to fraudsters.
The survey conducted by Kaspersky Lab and B2B International said nearly a third of users are careless when making online transactions, which puts their own cash at risk but also poses problems for banks and e-payment systems if they have to refund their clients’ losses.
To keep the dangers to a minimum, all parties involved in an online transaction should take adequate security measures, Kaspersky Lab said.
It said cybercriminals are not only interested in bank card numbers but also in credentials for online banking and e-payment accounts.
“When users ignore safety measures they can fall victim to fraudsters. However, the banks often end up having to pay for that negligence,” Ross Hogan, global head of the Fraud Prevention Division at Kaspersky Lab said.
“With so many careless users, banks and e-payment systems operators must insure themselves against financial and reputational risks by using specialized security solutions that can prevent cybercrime,” Hogan said.
The survey said 31 percent of respondents admitted they paid little attention to the security levels of the sites where they enter their personal or financial data.
One user in five takes no steps to protect the passwords used to access these sensitive resources, and 16 percent believe that “cybercrime in which money is taken is a rare occurrence and is unlikely to happen to me.”
About 30 percent of respondents store financial data on devices with internet access, which would not be so risky if they always took care to use special programs for secure data storage. Unfortunately, they do not.
For example, the survey said only 58 percent of Android smartphones have a security solution installed, while 31 percent of smartphones and 41 percent of Android tablets do not even have such basic protection as setting a password to unblock the device before use.
Meanwhile, many users are encountering first-hand evidence that cybercriminals are on the hunt for financial information, Kaspersky Lab said.
Over the last 12 months, 33 percent of respondents reported that they had received suspicious emails claiming to be from a bank and asking for password or other information. About 14 percent of users were redirected to web pages that asked for credentials to enter their e-payment accounts.
Kaspersky Fraud Prevention provides specialized solutions that enable banks, payment processors and e-commerce companies to prevent fraud on their online and mobile channels.
These solutions protect end users by blocking account takeover and phishing attempts, as well as halting and removing malware infections.
To avoid falling victim to online fraud, Kaspersky Lab advises users to install multiplatform security solutions.